Privacy Policy
Locksmith Salford LTD
Effective Date: 24 April 2012
1. Purpose of This Policy
This Privacy Policy outlines how Locksmith Salford LTD (“we”, “our”, or “us”) collects, uses, stores, and protects personal data obtained from individuals (“you”, “your”) when you engage with our services, visit our website, or communicate with us in any capacity.
We are committed to ensuring the privacy and security of your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. Who We Are
Locksmith Salford LTD is a locksmith services provider operating in the United Kingdom.
Company Registration Number: [15617428]
Registered Office Address: [1, 5 Trafford Rd, Salford, M5 3NR]
Email: [emergencysalford@gmail.com]
Telephone [07355209600]
Data Controller: Locksmith Salford LTD
3. Data We Collect
We collect and process personal data when you:
Contact us via phone, email, or our website
Request or receive locksmith services
Visit our website (including use of cookies or analytics tools)
The information we may collect includes:
Full name
Contact details (telephone number, email address)
Service location (property address)
Details of services requested
Payment and transaction information
Website usage data (IP address, browser type, device information, etc.)
4. How We Use Your Information
We process your personal data for the following purposes:
To deliver locksmith services at your request
To respond to enquiries or service bookings
To issue invoices and process payments
To manage customer service interactions
To comply with legal and regulatory obligations
To enhance the functionality and security of our website
5. Lawful Basis for Processing
We rely on the following lawful bases to process personal data:
Contractual necessity: to perform the locksmith services you request
Legal obligation: to comply with financial, tax, and regulatory requirements
Legitimate interests: to manage our business, maintain customer relationships, and improve services
Consent: where explicitly provided (e.g., for marketing communications, cookie preferences)
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your data with trusted third parties, including:
Payment processors (e.g., Stripe, PayPal, banks)
IT and hosting providers (for website and data management)
Subcontracted locksmiths (if necessary to fulfil a service request)
Legal and regulatory authorities where required by law
All third parties are contractually bound to safeguard your information in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. In most cases, we retain customer service and transaction records for up to 6 years for accounting and legal compliance.
8. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent (where applicable)
Right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at [Insert Contact Email].
9. Security of Your Data
We implement appropriate technical and organisational measures to safeguard your data from loss, misuse, unauthorised access, alteration, or disclosure. These measures include secure hosting, access controls, and encryption protocols where appropriate.
10. Cookies and Website Analytics
We use cookies to enhance user experience, monitor website performance, and collect analytical data. You can control cookie preferences through your browser settings or via our website cookie banner. For further information, please refer to our Cookie Policy.
11. International Data Transfers
We do not routinely transfer personal data outside of the UK. If such transfers are necessary, they will be made in accordance with appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or adequacy decisions.
12. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The latest version will always be published on our website, and significant changes will be communicated where appropriate.